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17. You're a client help technician. A buyer submits a print position to an inkjet printer that is definitely connected to the computer that has an USB cable.
In the event the consumer prints colour paperwork, the colours yellow and green really don't look.
That you must make sure that the print product prints documents in total coloring.
What in case you do?
A. Reinstall the printer driver.
B. Pause and restart the Print Spooler company.
C. Substitute any empty ink cartridges.
D. Modify the print spooler route to some distinct generate.
Answer: C

eighteen. You are a buyer assistance technician. A consumer documents two television (Television) systems on the laptop computer that runs Windows Vista. The user connects a transportable Windows Media Player mobile unit towards the personal pc by making use of an USB 2.0 cable. The person synchronizes the recorded Tv systems along with the portable Windows Media Player product.
When the applications are viewed around the Windows Media Participant unit, the standard of this video is very poor.
You'll have to ensure that if the person synchronizes the recorded software programs using the Windows Media Player gadget, there is minimum reduction of superior quality.
What in case you recommend?
A. Set the burn pace for audio and data discs to Slow.
B. Set the format on the Rip settings to Windows Media Audio Lossless.
C. Set the Windows Media Player link velocity to LAN (10 Mbps or even more).
D. Set the utmost good quality stage for videos and television programs.
Reply: D

19. You are a customer support technician. A consumer runs Windows Vista on a transportable laptop or computer. The consumer contains a PocketPC cellular product that runs the most latest edition of Microsoft Windows Cellular. Equally the portable pc and therefore the Windows Cell gadget assistance USB, Bluetooth, and Infrared (IR) link variations.
The person desires to transfer an e-mail attachment in the Windows Mobile gadget for the portable personal computer.
You configure a brand new partnership concerning the Windows Mobile device as well as portable laptop. Whenever you try to synchronize the two units, you acquire an error message as shown during the following exhibit. (Click the Exhibit button.)
You want to assure the user is able to transfer the e-mail attachment from the Windows Cellular product to the transportable notebook computer.
What exactly are two possible strategies to realize this aim? (Every right reply presents an entire option. Prefer two.)

A. Hook up the Windows Cell device for the transportable laptop computer by having an USB cable. Set up the Offline Files feature. Synchronize the cell unit and therefore the moveable pc.
B. Connect the Windows Mobile product on the transportable home pc by using an USB cable. Within the Windows Mobile system, find the e-mail attachment. Copy the e-mail attachment.
C. Open up the e-mail attachment. Align IR ports on the two the Windows Cellular system and also transportable pc. Beam the attachment into the moveable personal pc. Settle for the beam ask for to the moveable notebook computer.
D. Open up the e-mail attachment. Create a Bluetooth relationship in between the Windows Cellular device plus the transportable laptop or computer. To the portable computer system, open up the Windows Cellular machine in Sync Center. Decide upon the attachment with the Alter subject matter sync settings window. Synchronize the Windows Mobile device as well as transportable home computer.
Answer: BC
Source: ...
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